X (Twitter) has very clear guidelines on how to download data (tweets). No exceptions. Tweet Binder is 100% Twitter compliant and always respects the rules issued by Twitter for this type of case. If you want to download tweets, the best thing is to contact Twitter directly. With Tweet Binder you will be able to download all the statistics and metrics that we generate and, in some cases, data that comes from Twitter, but only in some cases. These are:

• You can download 1,5M tweet ids per month from Tweet Binder’s API along with the stats that generate. You will need to get a Twitter pro subscription and rehydrate those tweet ids in order to get the text, user, etc.
• You can download 50,000 tweets per day manually from Tweet Binder. You have to do this process manually, that is the maximum requirement. You can click on “download” in Tweet Binder to get those 50,000 tweets from your report. But you will never be able to get more than that.

Yes, unlimited means that you can build as many reports as you need. You will be able to create unlimited reports: historical, real time and 7-day. If you want to analyze hashtags that took place in the past, you will be able to create as many reports as you need and you will only consume tweets (mentions). About real time reports, you can also create as many as you need, but you can only have 2 active real time reports at the same time.

For example, if you go for the advanced subscription, you will have 500,000 mentions (tweets) to create reports. So you will be able to create, for example, 100 Twitter historical reports of 5,000 each.

It doesn’t matter how many reports you create, what matters is the amount of tweets they consume. Simple, very simple.

You will be able to create unlimited reports in Tweet Binder. There is a maximum of mentions (tweets) per report.

• 7-day reports: 20,000 tweets
• Historical reports: 35,000 tweets
• Real Time reports: 35,000 tweets

If your report has more mentions than the limit, do not worry, you can always create another report with different dates and merge it into the first one. Check this video, it is very easy.

Every time you create a report, the tweets it contains will be deducted from your tweet balance. It doesn’t matter if the report is historical, 7 days or real time, the tweets are deducted from your balance. The number of reports you can create is limited only by the number of tweets on your plan.

Tweet Balance:

• Starter plan: 10,000 mentions (tweets) per month
• Advanced plan: 100,000 mentions (tweets) per month
• Enterprise plan: 2,000,000 mentions (tweets) per month

No, we’re sorry. The tweet balance of your plan is renewed every month regardless of the tweets that remain to be consumed. When the renewal date arrives, Tweet Binder resets the number of tweets and starts over.

Likewise, if one month you have purchased extra tweets for your plan, these must be spent in the same month and are not accumulated in the following month.

Yes, you can; and also you will be able to use it until your renewal date. There is no minimum time you have to be with us, you can come and go whenever you want.

Your balance of reports is renewed when your plan is reset. So, if you purchased your plan on the 26th, your balance will be renewed on the 26th of the next month.

No, once the mentions have been used, deleting a report won’t restore those mentions. If you need more analytics for new mentions to add to your balance, you can purchase extra balance by contacting our team.

You will be able to create as many 7-day reports as your plan allows.

No, your mention and report balance is restored once your plan is renewed. Either you have used up all of them or not, your balance will be restored to your plan’s number of mentions and reports.

To contact your plan manager you can send an email to support@tweetbinder.com with your inquiry. They will take care of your request and your plan manager will personally contact you.

Yes, you will need to contact us and we will take care of it. Just let us know the current account you are using and the new account you want to use.

Yes, your limits will be renewed each month.

There are several payment methods that we accept such as Mastercard, AMEX or PayPal. If you want to see them all just go to https://www.tweetbinder.com/reports/ and continue through to the checkout page to see which methods are available in your country or region. You won’t be charged until you submit any payment info. The currency in which the price is displayed is the one of your country.