Frequently asked questions

1. Why do I have to authorize Tweet Binder to access my Twitter account?

Why do I have to authorize Tweet Binder to access my Twitter account?

We need to access your Twitter account so we can make requests to Twitter API in your behalf. It is mandatory for us to ask you for access, it is not something that we like but something we must do. We use this to get the tweets matching your request and build the analytics for you.

We will never post any tweet or make any modification to your account without you explicit approval. We do not do "not good" stuff, we do not force you to follow us, we do not tweet in your behalf, we do not send you DMs... we just want you to enjoy.

What kind of Twitter statistics can I obtain with a Tweet Binder report?

You will be able to collect the total number of tweets that your hashtag or keyword received. In addition, you can see the total number of text tweets, number of responses and retweets.

Another Twitter statistical that you can obtain is be the economic value, a metric owned and developed by Tweet Binder. It will let you know the amount of money your hashtag is worth in the market.

Tweet Binder reports have a 100% professional visual aspect that you can use in any meeting and that will save you time. In addition, you can see at a glance all the Twitter statistics you need to help you make decisions.

How are impressions and reach calculated in Tweet Binder?

The impact stands for the potential number of times somebody could have seen the hashtag. Where as the reach stands for the potential number of users that could have seen the hashtag.

The impact is calculated by multiplying the tweets a user has sent by the number of followers they have. The reach is calculated by adding the number of followers every account in the report has.

How to analyze Twitter with Tweet Binder

Twitter Binder Twitter analytics reports can be easily created. You just need to go to the home page and type the term, hashtag or keyword you need to track. We have a wide range of Twitter impact reports: free report (it gives up to 500 tweets from the last 7 days), 30-day report (it gives up to 35,000 tweets from the last 30 days), historical reports (it can go as back in time as needed) and real time reports. All our reports can be later exported to an Excel sheet to do a in-depth analysis.

How to analyze Twitter trending topics with Tweet Binder?

The best way to analyze a trending topic is by setting a real time Twitter report. If you are launching a campaign which you are sure is going to have huge repercussion, a real time report will collect all the tweets the moment they are sent. If you need to analyze a term that has been or that is being trending topic, you will need a Twitter historical report to analyze those tweets.

Can I analyze Twitter hashtags with Tweet Binder?

Of course! Tweet Binder is the perfect Twitter tool to monitor hashtags. After doing login on the main page, the user should only include his hashtag in the search box. After a few seconds, you will get two complete hashtag reports. On the one hand, a basic one with the main data. On the other hand, an advanced report with more complete analytics. In addition to monitoring hashtags, Tweet Binder allows you to download the analyzed information in Excel format. Anything that is in Twitter can be analyzed with Tweet Binder.

Can I analyze the Twitter mentions to an account with Tweet Binder?

Tweet Binder reports also allow you to analyze the mentions to an account. This will help you to get to know the ambassadors or prescriptors of your brand.

Imagine the potential that this information can provide to your business. You will obtain a list with all the mentions in a Excel file, so you can handle the data better. Finally, you can also have the top influencers in order to complete your information and make decisions in the most appropriate way.

Why are the stats in my report not updating?

If you have created a FREE Twitter report with Tweet Binder, the results you get are in the past. Meaning that the seek is done for tweets that have already being sent. These reports give up to 500 tweets from the last 7 days.

In order for your report to update stats in real time, you need to purchase a real time report. With this PRO report you can constantly check the stats of our hashtag or campaign. This is a perfect choice to follow trends, campaigns or events.

Capturing tweets in real time with Tweet Binder

There are two ways of capturing tweets with Tweet Binder:
You can grab up to 30 days old tweets using the 30-day reports or you can capture tweets in real time as they are published using a live campaign.

If you own a PRO plan, you can activate a live tracker by clicking the dropdown menu and choosing the last option "Live report".

If you don't have a PRO plan, you can purchase your live Twitter campaign from here.

contact us if you need more information.

How can I access old tweets with Tweet Binder?

The social listening platform Tweet Binder allows you to easily analyze old tweets. Actually, thanks to the Twitter advanced search commands any tweet can be found and analyzed. The Historical Twitter reports offered by Tweet Binder are the best option to analyze and obtain data from the past. These reports can be found in the home page section dedicated to the reports.

What the hell is a binder?

One of the most powerful features of our tracking tool are the binders. We use them to tag tweets based in their content so you can compare statistics between these categories, show the content of a particular binder in a tweet wall, curate the content inside a widget in your website and many other great stuff.

You can create binders inside the "Classify" section. Select "New Binder", assign a name to the binder and add the terms, hashtags or plain text you want to be included inside this binder.

Once you create the Binder, all the tweets containing the defined terms will automatically be tagged with the name of that Binder. If you are capturing tweets in real time, all new tweets containing the defined terms will be tagged automatically as well.

Below the New Binder button, you can see the "Suggested binders". These are the most repeated terms in you collection or, in other words, the trending topics of your collection. You can select one and generate a binder with just one click. Let's see an example with a tennis final between Nadal and Djokovic in the Monaco Open:

You can create a collection that captures tweets in real time that contain the official hashtag "#montecarloMasters". Then create a binder for each player, one for Nadal with the terms "Rafa Nadal", "@RafaelNadal", "#vamosrafa" and one for Djokovic with the terms "Novak Djokovic", "@DjokerNole", "Nole". Tweets will automatically go to the corresponding binder as they are captured. Obviously you can manually classify tweets or update the terms for each binder at any moment.

Now you can create a "Hashtag/User war" widget to display live Twitter content in your site. You can even compare the stats between binders in "Binder details" table inside the "Statistics" tab.

What is the economic value I see in my Tweet Binder report?

The economic value represents the amount of money you should have invested in the market in order to have the tweets and impressions your report has. To get to the hashtag economic value, first we need to analyze each one of the users in the report. Several factors are taken into account such as the number of followers, following or if it is a verified account or not. This is a metric that can help you to have a better understanding of how you campaign has evolved on Twitter. You can even compare it with the real economic inversion you have done for your campaign.

Can I download my report as an Excel?

Yes, Tweet Binder PRO allows their users to export the analyzed data to an Excel sheet. This way, it is easier to work with the stats. The Excel sheet includes different pages to check data such as: general stats, used links, accounts that have shared content with the analyzed hashtag as well as all the transcripts to the analyzed tweets. Everything you need to analyze the data and make decisions in consequence.

Is it possible to analyze Twitter accounts with Tweet Binder?

Tweet Binder allows you to analyze everything that is shared on Twitter. What's more, it is also a perfect monitoring tool to analyze Twitter handles. The way to get the result of a Twitter account is by searching for it on the search box. In fact, we can analyze the mentions that an account receives and also the tweets that an account sends. Therefore, the options that Tweet Binder offers to analyze Twitter accounts are really complete.

How to get Twitter followers with Tweet Binder?

Thanks to Tweet Binder you can get to know your followers better. This will allow you to interact with them in a more appropriate way, adapting their publications to the interests of your followers.

Thanks to the statistics and data Tweet Binder reports provide, you can optimize your publications getting a greater number of followers on Twitter. In addition, you can discover the most active Twitter followers, the most retweeted or the most original.

With Tweet Binder's Twitter reports, you can also get to know the users who post the highest number of photos, the most popular ones and those who have the greatest impact. You can also find out the certified users that have participates and those who generate a higher number of conversations.