It is very simple. Once you have created your report, you just need to follow these steps:

1. 1. Enter your report
2. 2. Click on the “Change dates” button
3. 3. Select the date range you need
4. 4. Click on accept

No worries if you have done it wrong, you can always go to the “tweets” tab and restore the deleted tweets from the trash.

You can merge up to 5 reports into 1 at once. If you need to merge more than 5 reports, you just need to repeat this simple steps:

1. 1. Go you your dashboard: https://dash.tweetbinder.com/my-reports
2. 2. Select the reports you need to merge
3. 3. Click on the “merge” button and select the report you want to keep as master report
4. 4. Click on “confirm”

Please notice that this action can not be undone. If you have any questions, let us know.

By doing a clone of a report you will get a exact copy of it. These are the steps for it:

1. 1. Go you your dashboard: https://dash.tweetbinder.com/my-reports
2. 2. Select the report you want to clone
3. 3. Click on the “clone” button and confirm

This action can be done for 1 report at once. So, if you need to clone several reports you will need to repeat this process with each report.

To classify the information inside a report you need to create binders. These are the steps for it:

1. 1. Go you your dashboard: https://dash.tweetbinder.com/my-reports
2. 2. Enter the report where you need to classify the tweets
3. 3. Click on the “Tweets” button placed on top of the report
4. 4. Now you can create a new binder or select one of the suggested binders
5. 5. To create one just click on the “New binder” button. There you will need to enter the Binder name and the filter you need to apply

You can create as many binders as you need to. Also, you can delete them at any point. No worries, this won’t affect the general stats of your report.

Invoices are automatically generated after each purchase. If you want to see them you just need to follow these steps:

1. 1. Go you your dashboard: https://dash.tweetbinder.com/my-reports
2. 2. Click on the user menu. It is placed in the upper right corner. You will see your Twitter avatar.
3. 3. Click on “My invoices”

If you don’t see that option in your user menu it might be because you need to fill in your invoicing information. To do so just click on the red banner displayed on the bottom part of your dashboard.

Tweet Binder’s reports can be exported to an Excel or a PDF file. This is how you can do it:

1. 1. Go you your dashboard: https://dash.tweetbinder.com/my-reports
2. 2. Enter the report you need to export
3. 3. Click on the button “Export” placed on the top menu
4. 4. Select Excel or PDF
5. 5. Wait until it is generated
6. 6. Download the file

After a week or so since its creation date, the status of a report is changed to “archived”. This does not mean that it gets deleted (this only happens with FREE reports). If you want to restore an archived report you just need to:

1. 1. Go you your dashboard: https://dash.tweetbinder.com/my-reports
2. 2. Identify the report you want to restore
3. 3. Click on the “Restore” button
4. 4. Wait until it is fully generated. If it is a big report it might take a while

Do not worry, restoring a report does no mean that you get charge or anything. It just means that it is active again.

With the Twitter advanced search commands you can easily filter the results of your report. So, if you want to exclude retweets from your report you can do it by adding -RT at the end of your search. If you want to analyze original tweets containing the hashtag #SocialMedia you need to type #SocialMedia -RT in the search box. You can also do this from the advanced search form by adding RT in the field MUST NOT CONTAIN.

If you need to just include retweets  in your report, you need to type your hashtag followed by RT. So, the resulting query should be #SocialMedia RT. This way you will get a report that just analyzes retweets. You can do this as well from the advanced search form by adding RT in the field MUST CONTAIN.

Remember that by using the upper search box you will create a 7-day report that analyzes just the past 7 days. But you can use the advanced search for for any type of report. So the filter to include or exclude retweets can also be used in 30-day reports and Twitter historical reports.

You can easily look for the tweets sent by an account. To do so just type from: followed by the Twitter handle you need to analyze. So, imagine that you need to retrieve the tweets sent by Lady Gaga, you just need to type the following query in the search box: from:@LadyGaga. This way you will get a 7-day report that analyzes the tweets sent by Lady Gaga in the past 7 days.

If you have an active MEDIUM, ADVANCED or PREMIUM plan you can contact us to create a 30-day or a historical report with the tweets sent by an account. You can reach us at any time at support@tweetbinder.com

Tweet Binder has developed a system that will help you to detect who the influencers in your report are. You just need to follow these steps:

1. 1. Create a Twitter report
2. 2. Go to the TWEETS tab
3. 3. Click on “influencers” button
4. 4. Wait until the influencers are generated. Depending on the number of contributors in a report this process can take up to 5 minutes.

We consider that influencers are those people who influence a lot of people or that influence a lot without mattering how many people. There are two metrics to detect influencers:

• Influence percentile: A percentage that goes from 0% to 100% and shows how influential an account is in relation to Twitter’s average. If an account has a percentile of 90% it means that it influences more than the 90% of the Twitter accounts.
• Engagement score: Goes from A+ to F and shows if an account engages more or less than it is expected to. So, if an account has an engagement score of A+ it means that its engagement is way higher than expected.

This post can help you to understand this metric better: https://www.tweetbinder.com/blog/twitter-influencers/